Safety and Security
Please find below the venue's general security procedures - these are in place as a matter of course at the venue but some shows may require some specific measures to be place and these will be listed on this web site on the page of the event you are attending - please ensure you check before you travel as this information is usually announced the week of the show and can often be updated.
Please ensure you read this information ahead of every visit as the procedures may be different from your last visit to the venue.
Specifically following events in places where large numbers of public gather we are implementing heightened security procedures. However, because of the sensitive nature of these protocols, we cannot elaborate further on the specific details. We would ask that customers be patient and understanding where this might impact on queue times and / or the prohibition of items permitted on the premises. We will make every effort to communicate this information to customers as quickly and clearly as we can.
We would always recommend customers check our web site & social media pages before they travel & that they also arrive at the venue as early as they can to minimise possible delays in accessing the venue.
The venue is covered with surveillance cameras that operate inside & outside the venue 24/7.
Customers may be searched or wanded before they are allowed access to the venue. If you or your bag aren't searched and/or wanded that doesn't mean the stewards are not doing their job - searchers are just one component of the security measures in place.
It is a criminal offence to bring smoke bombs, flares & fireworks into the venue - search dogs will be on site for many events.
No bags larger than an A3 size (approximately 40cm x 35cm x 19cm) will be permitted in the venue and there is no facility to store items at the venue.
Please keep the number of personal belongings you bring with you to an absolute minimum - any items you bring to an event will be subject to additional searches and slow your entry to the venue & may, in some cases, prevent your entry.
The additional security procedures will slow entry to the venue and we advise that everyone arrives as close to the doors open time is possible.
We would always recommend customers check the Sheffield City Hall website, Facebook and Twitter pages before they travel and that they arrive at the venue as close to the doors open time as possible to minimise any potential delays in accessing the venue.
Please never leave your items unattended and report any suspicious activity to a venue steward @ShowsecUK.
We thank you for your understanding & patience for the additional entry waiting time the above measures may lead to and ask that you forward these procedures on to other customers coming to an event at the City Hall.
Above all be safe and enjoy your visit.
If you have any further questions or concerns not addressed in this statement, you can contact us by email at firstname.lastname@example.org or via our social media pages Facebook or Twitter.