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Booking and Fulfilment Fees

You may purchase your tickets by cash or credit/debit card. All major credit/switch/visa cards are accepted. 

Booking Fees: 

The following booking fees apply to tickets purchased:

  • 12% on telephone bookings
  • 12% on online bookings
  • 5% when booked in person at our box office

These fees are presented when purchasing tickets from Sheffield City Hall. When you have selected your tickets you will then be presented with fulfilment options and asked to make a selection on how you would like to get the tickets to you, either print at home, sent in the post or collect at the venue any associated fees for fulfilment will be displayed based on the method selected.

Fulfilment Fees: 

  • Print at Home  - This is a free option with no cost attached, the printed tickets must be presented on the doors of the show for entry.
  • Posting the tickets to you -  this is the process of sending the tickets and includes postage costs and our collection fees. £2
  • Collect from Box Office - if you select to collect your tickets from our box office. £1  

For more details read our ticketing fees explained section.   

Hearing unforgettable voices, since 1932

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