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Accessibility at Sheffield City Hall

The City Hall has lifts to all floors and accessible toilets are available on all levels.
 
Accessibility Throughout Sheffield City Hall
Sheffield City Hall has designated access points for wheelchairs users:
 
Foyer & Oval Hall
When looking at the main entrance to the City Hall there is an access ramp located at the front of the building to the left hand side, behind the row of poster adverts.
 
Memorial Hall
Entry to the Memorial Hall, which is located at the back of the City Hall, is ground level making the stalls area accessible for all. Please note that the balcony level seats in the Memorial Hall are only accessible via stairs.
 
Ballroom 
Entrance to the Ballroom is at the side of the City Hall and customers can gain access to the Ballroom via a lift at the Ballroom entrance.
 
Hard of Hearing
An infrared sound amplification system is available in the Oval Hall on the Stalls and Circle levels. Please note, seats on the Balcony level are not covered. Both loop and conventional headsets are available.

Headsets must be booked in advance via the venue Box Office. Upon arrival on the day of the event, please speak to a member of Box Office staff to receive your headset.

Blind & Partially Sighted
Assistance dogs are welcome in all areas of the building.
 
Booking Tickets
Please inform the Box Office when booking, if a member of your party is a wheelchair user so that an appropriate position can be allocated. 

We also have Helpers Tickets available for any carers, please ask when booking your tickets. 

 
Alternative Formats
The Event Guide, City Hall Brochure, The Sheffield International Concert Season Brochure and Concert Programmes are available in large format. Please contact the marketing team on the General Enquires number 0114 223 3740 or email info@sheffieldcityhall.co.uk to request copies. 
 
For further enquiries regarding disabled access information please contact Sheffield City Hall on 0114 2565593

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