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Pre Show Dining FAQs


What time do we arrive?

Please arrive at the box office two hours before the start of the show (example 5.30pm for a show start time of 7.30pm), where our friendly staff will take you to your table to enjoy your freshly cooked meal. 

Where do we go on arrival?

Please arrive at the box office in the main where our friendly staff will take you to your table to enjoy your freshly cooked meal in the South Hall.

How long do we have to eat before the show starts?
We suggest arriving two hours before the start time of the show. As a guide for 1 course allow 1 hour, for 2 courses 1 hour 30 minutes, 3 courses 2 hours.

Is there Wheelchair access?

When looking at the main entrance to the City Hall there is an access ramp located at the front of the building to the left hand side, which then leads up to the Box Office. The City Hall has lifts to all floors and accessible toilets are available on all levels.

Is there a cloakroom?
Please enquire on the night when you arrive as this varies from show to show.

Is there a bar?

Our fully stocked, fully licensed, bars are open throughout the duration of your meal. Our bars are stocked with a selection of beers, wines, spirits and soft drinks, giving you plenty of choice of beverages to accompany your meal. 

Can we pre-order drinks?

There is a fully stocked bar available on the evening. If you would prefer to pre order please email CityHallCatering@siv.org.uk at least seven days before the event.

Is there a Children’s Menu?
Please enquire in advance for a menu and special arrangements can be made, contact CityHallCatering@siv.org.uk after booking your pre-show dining.

Is there Parking available?

SIV recommend Q Park on Rockingham Street/Portobello Street (S1 4NL). £3.50 for 24 hours. Purchase a parking ticket for £3.50 for Rockingham Street Q Park in advance from the City Hall Box Office, either in person, over the phone on 0114 2 789 789 or when you purchase your tickets online.

Hearing unforgettable voices, since 1932

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